Mudi Sacco HelpDesk System

Frequently Asked Questions

Find answers to common questions about our help desk services.

Members have voting rights and duty to save monthly.

All operations are licensed and audited by SASRA.

Withdrawals require notice and subject to savings.

Use mobile money or bank transfer options.

ATM and debit cards available; small issuance fee.

Log in using your member credentials at our portal.

Dial *XYZ# or visit our app to register.

Available from 3 to 12 months with fixed returns.

Based on net surplus and shares held.

Currently at 6% p.a., reviewed annually.

Depends on loan type; savings often suffice.

Guarantors must not guarantee more than 3 active loans.

Competitive rates; repayment up to 36 months.

Apply via our portal or branch, with necessary documents.

Members can borrow up to 4x their savings.

Eligibility varies by service; loans require a 3-month saving period.

Each member must contribute a minimum of K10,000 as share capital.

You need to be over 18, with valid ID and proof of income.

To join, visit our nearest branch or register online via our portal.